"Our customers are active people - in the stable and the field; or at horse shows. Mobile is a great way to connect with them. By being more convenient, by providing anytime-anywhere service, we can capitalize on mobile's unique ability to serve our customers whenever and wherever they have a need."
Steven Day, CEO, Dover Saddlery
"Cyberweld's customers are professionals and hobbyists, working in the field or in the shop. They aren't spending a lot of time behind a PC. Our mobile site lets us reach them where they are doing their work, and when they are most likely to find that they need the products we sell."
Bob Goodliffe, President, Cyberweld.com
"Our customers were telling us that their computer usage at work is being monitored, cutting down on personal use. We have so many more chances to interact with customers if they can check out our products on their breaks or at lunch. Our new mobile site is so easy to browse by phone, and our customers have really taken to it. It's been profitable for us since the very start."
Pam Macharola, partner at, Blair Candy
"Mobile is different. Our customers use mobile in places where they don't use our main web site - such as social settings like at friends' homes or on the ball fields, or in our stores. Mobile brings different capabilities, like location-awareness and cameras. We knew we wanted to create a uniquely mobile site, but we didn't want to reinvent what we already have. Our mobile implementation was really just a matter of integrating to our existing ecommerce applications. We had m.finishline.com up and running within four weeks. Once launched, we have no staff dedicated to the mobile site."
Roger Underwood, Sr. VP of E-commerce, Finishline
"Since we've deployed our mobile site, not only have visitors greatly increased, but mobile conversion rates have gone up 500% and AOV increased by 27%. It’s been really easy. It's clear that Unbound has done all the leg work for us. This is one of the easiest e-commerce initiatives we've ever done."
Mike Neff , Director of E-commerce, Sports Unlimted
"Our call centers are now getting inbound calls from customers who found us through mobile search. We never got these calls before we deployed our mobile site."
David Hauser, President, ABC Underwear
"Unbound Commerce has a mobile commerce system that plugs right in and starts working. The site is self-sufficient, requiring no K&L staff time. It was a complete no-brainer."
Brian Zucker, CTO, K & L Wines